Return & Refund Policy

Welcome to Iyarkai Uzhavan! We are committed to providing you with premium, healthy, and natural products that support your well-being and respect the environment. Your satisfaction is important to us, and we strive to ensure that every product you receive meets the highest quality standards.

If you are not fully satisfied with your purchase, we are here to assist you with returns and refunds in a simple, transparent, and customer-friendly way.

Where This Policy Applies

This Return & Refund Policy applies to all orders placed on www.iyarkaiuzhavan.in by customers in Tamil Nadu and Puducherry.

When Can You Request a Return or Refund?

You may request a return or refund in the following cases:
 The product is damaged or broken upon delivery
 The product is not as described or is incorrect
 You accidentally ordered the wrong product and want to exchange it (subject to availability)

Please note:

  • Requests must be made within 7 days of delivery

  • Products must be unused and in their original packaging

  • Opened, used, or tampered products are not eligible unless they are defective

How to Request a Return or Refund

  1. Contact our customer care team via:
    support@iyarkaiuzhavan.in
    +91-9940666236

  2. Share your order ID, product details, and reason for the return

  3. Our team will guide you through the process and arrange for pickup if applicable

Return Process – Shiprocket

We have partnered with Shiprocket to make the return process smooth and hassle-free:
Pickup from your doorstep for eligible requests
Safe packaging guidelines will be provided to avoid damage during transit
Once the item is inspected, the refund or replacement process will begin

Refund Process – Razorpay

All refunds are processed securely through Razorpay:
* Approved refunds are typically processed within 5–7 business days
*Refunds are credited directly to the original payment method
* Partial refunds may apply if the product is opened or used

Exchanges

If you would like to exchange a product, please initiate a return first. After the return is approved, you can place a new order through the website.

Non-Returnable Items

 Products that have been opened, used, or tampered with
 Customized or bulk orders unless there is a product defect
 Products damaged due to customer mishandling after delivery

Our Promise to You

At Iyarkai Uzhavan, we stand by the purity and authenticity of every product. We are committed to providing natural, chemical-free foods that are both nourishing and sustainable. If you are not satisfied, we will work with you to resolve the issue fairly and responsibly.

Need Help?

Our friendly customer support team is here to assist you:
📧 support@iyarkaiuzhavan.in
 Contact : +91-9940666236
Available Monday – Saturday, 9 AM to 6 PM

✅ Farm to Home. Pure. Healthy. Sustainable.

Explore more at www.iyarkaiuzhavan.in and enjoy wholesome foods that nourish your family and care for the planet.